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we have received a credit note with the wrong header, how can we report it

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we have received a credit note with the wrong header, how can we report it
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The platform where I had payment problems with my last order ten days ago, albeit successfully, is still proving just as recalcitrant, to use a cruder term. Finally I went to a shop to buy the product I wanted. If this happens again, I'll change supplier.
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I'm about to "buy in" to a Multiroom system and am still wavering between Sonos and Musiccast. Which is important to me: - Alexa + Spotify integration (both can, I already have Amazon Echos). - Option to upgrade to good stereo sound with real speakers (Sonos AMP just released, but Yamaha has worlds more options with Musiccast both in the AV and stereo receiver area and more is possible in terms of quality at the top end with Yamaha, with Sonos it's AMP or no AMP). - Option for a 4.0 system on the TV, preferably via HDMI ARC (stereo at the front of the TV, two small wireless speakers for surround) - Sound and appearance "as good as possible - Future-proof - No third-party components (except Alexa or Google), I want to be able to control everything by voice and not activate a component with the remote control. Where I am still most unsure and need your opinion and help: 1. you always read that Sonos is the more stable system, with Musiccast you still read about connection problems. But it seems to have improved. Is Musiccast stable now? 2) The sound (Play:1 vs. Musiccast 20) is almost always good about Sonos, but the opinions about Musiccast are extremely varied. Sometimes better than Sonos, sometimes much worse. "Analytical and clean without a noticeable bass boost" to "far too much bass". I am extremely confused. So which system gives more? Is the Musiccast comparable to the Play:1 or ONE, or does one of the two fall significantly short in sound? Do you know of any way to test both systems against each other? Unfortunately, many dealers only have one or the other.
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I wonder: why are the prices of used products still so high? They should reflect the current market value, not the inflated value from when they were purchased during periods of overpricing, such as during 'shorting' and other speculative phenomena. I understand that many paid more at the time of purchase, but if second-hand prices remain so high, it becomes difficult for those who want to buy to really save money. Wouldn't it be fairer to adapt to current market conditions?
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https://www.corsair.com/us...
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