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Warranty score
How often does a product of this brand in the «Backpacks» category have a defect within the first 24 months?
Source: Digitec Galaxus- 38.Brandit0.3 %
- 38.Cabin Max0.3 %
- 38.Dakine0.3 %
- 38.Dynafit0.3 %
- 38.Gomatic0.3 %
Warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec Galaxus- 12.Ergobag5 days
- 12.Satch5 days
- 15.Dakine6 days
- 15.Ortovox6 days
- 17.Vaude8 days
Return rate
How often is a product of this brand in the «Backpacks» category returned?
Source: Digitec Galaxus- 48.Mammut9.6 %
- 49.Bestway9.7 %
- 49.Dakine9.7 %
- 49.Johnny Urban9.7 %
- 49.Pacsafe9.7 %
Source: Digitec Galaxus