Hello, this also happened to me during the warranty period. I received a new blade attachment without any problems.
I received this directly from the company wateag.ch. There is no online shop on the website, but maybe they can still help.
Hello Dastoli, it happened to me too! Honestly, with the construction of the attachments, it's no wonder. I then took the part to Digitec for a warranty claim and here's the thing: they have MIXED the attachment. I thought that at least the attachment would be replaced. Especially for a hygiene product like a razor, that would have been appropriate. I'm afraid that even after the repair, the attachments won't last long. In addition, it no longer cuts well and sometimes "tears". Unfortunately, you can't buy attachments and the support for the product from DigitecGalaxus was also questionable.