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In a modern winter sports resort, the pastor (Max Tidof) tells a family from the city the Christmas legend of the magical mountain crystal. Despite the centuries-old feud between the villages of Gschaid and Millsdorf, the shoemaker Sebastian (Daniel Morgenroth) falls in love with the beautiful dyer's daughter Susanne (Dana Vavrova). However, the young woman is regarded as a "conceited" Millsdorf resident in Gschaid and suffers from prejudice and hatred.
With a heavy heart, she returns to her parents without the 13-year-old Konrad (Franois Göske) and the 11-year-old Sanna (Josefina Vilsmaier). The siblings hope for a reconciliation of their parents through the magic of the mountain crystal, which, according to an old legend, is said to reunite lovers. When the children get lost in the snowy mountains after visiting their mother on Christmas Eve and find themselves in mortal danger, help arrives.