Questions about Keter Grande Store

The Community is made for claims concerning the ownership and use of products. Prices are established according to supply and demand, suppliers and availability of the goods. They therefore vary very regularly.

Please contact our customer service directly so that your request can be investigated. You can find more information and our contact details here: https://helpcenter.galaxus.ch/hc/en-us

In this case, please contact our customer service directly so that your concern can be checked and an appropriate solution found. https://www.galaxus.ch/de/Information/ContactInformation

In the meantime, it has already been said twice that the box will be delivered "today"!? Now they say that the box will be delivered in September!!? I have already been told twice that my box has arrived (without guarantee!?) and the supplier has not delivered a single box!?! This is bordering on a joke!? If you don't have a guarantee for a delivery, then don't promise that the box will come! The supplier doesn't seem to be very reliable!? Sorry for the frustration but this is upsetting!

Unfortunately, we currently have no information about when the item will be available again and when we will be able to deliver it. The supplier himself is still waiting for a subsequent delivery from the manufacturer and for this reason he had to set the delivery date to unknown. As soon as something changes in this regard, we will post it here. Sorry.

we simply had a board cut to size at the DIY store, which fits into the supports. we had the width of the board cut to our requirements of 30 cm. I can't say anything about the load-bearing capacity, the supplier knows more.