Questions about Abus Smartvest control centre

Marmawolu

5 days ago

How can we connect a new Abus Smartvest control panel to the existing window contacts and motion detectors?

1 answer

Gabriel Jenny

4 days ago

It is best to contact our customer service team directly for a product consultation: https://www.galaxus.nl/nl...

Marmawolu

1 month ago

We have been using the Abus Smartvest to our satisfaction since 2019. But since last week, the alarm keeps going off even though nothing is wrong. This even happens when we have deactivated the Smartvest via the app. We unplugged it, removed the batteries, and only reconnected everything the next day. But again, the alarm just went off, without any reason. Why is this happening and how can it be fixed?

1 answer

Bao Pham

1 month ago

The most likely cause is a faulty sensor or a disturbed radio connection. However, if the Smartvest continues to trigger an alarm even without active sensors, this indicates a defect in the control panel. In this case, ABUS support should be contacted.

PuPu9029

1 year ago

Does the Abus device also work via the guest Wi-Fi? And are both 2.4 GhZ and 5 or even 6 GhZ supported? Very often only 2.4 is supported, but the routers are set to 2.4/5 and then the devices immediately stop working.

1 answer

ineichenp

1 year ago • purchased this product

purchased this product

No, the connection is wired

tequillababe

2 years ago

Hello, does this need an internet / wifi connection when it is at home? Thank you.

3 answers

cscharpf

2 years ago • purchased this product

purchased this product

Helpful answer

It does not require an internet connection but a wifi connection so that configurations can be made from mobile. Updates and remote access require an internet connection.

nessuno69

3 years ago