Therm-a-Rest NeoAir Voyager Wide

Therm-a-Rest NeoAir Voyager Wide

Questions about Therm-a-Rest NeoAir Voyager Wide

What would you like to know?

Avatar

0 questions and answers

avatar
Anonymous

5 years ago

Das Produkt wird von Galaxus als selbsaufblasend angepriesen (Siehe Produktebeschreibung). Hier die direkte Antwort vom Customer Support von Therm-a-Rest, die ich heute bekommen habe: "Hello The Voyager mattresses do not self-inflate. They are not advertised as self-inflating. I can send you 2 pump sacs if you give me your address to help with inflation. Regards, Ciamha" Fühle mich ziemlich verarscht von euch, Galaxus. Adé

avatar
Anonymous

5 years ago

But a mistake like that can really happen... I would 1. contact the customer service of Galaxus, maybe they are accommodating and take it back. And 2. you can report the error at the bottom of the specifications so that Galaxus can change the product description.

avatar
samuelts

5 years ago

I also suspect an incorrect size specification. 51 cm should only apply to Therm-a-Rest NeoAir Voyager. Unfortunately, I ordered the wrong mat because the information from Galaxus was misleading. I thought the "wide" one was only 51 cm wide and ordered the normal one. When I unpacked it, I noticed that it was very narrow. Could you please correct this in the description and confirm that the above product is the 63 cm wide version?

avatar
David Raemy

5 years ago

Thank you very much for pointing this out. A correction request has just been sent.