My base unit does not connect to the outdoor sensor, even though they are less than two metres apart. The base cannot reach the radio either. Does this have anything to do with my location? A few hours ago it was still showing me all the data from the outdoor sensor, but now there is nothing.

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Unfortunately, we have no experience of this ourselves. However, we recommend that you ask such a question as a discussion, as experience has shown that more customers respond there than to a single question:
https://www.digitec.ch/de/community

Alternatively, you can also contact our customer service with your enquiry:
https://helpcenter.digitec.ch/hc/de/requests/new

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Question about Hama Ews-800

My base unit does not connect to the outdoor sensor, even though they are less than two metres apart. The base cannot reach the radio either. Does this have anything to do with my location? A few hours ago it was still showing me all the data from the outdoor sensor, but now there is nothing.