The Dreame was delivered with a European or German mains plug. This does not fit into our Swiss socket. Either cut the cable and fit a Swiss plug from the DIY store yourself (this will invalidate the guarantee), or insert a travel plug adapter. Why Galaxus delivers this product WITHOUT a Swiss plug is a mystery to me... I hope I was able to answer your question.
Former user
2 years ago
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You can request a suitable plug from the customer service