Hi, my Winbot worked once yesterday, I had it recharged so I could use it today, so it's been over 24 hours. The blue lights are on. When I want it to work, the device gives me this message: "The station is charging, finish completely before using it. "
The application is also updated. It has only washed one window since I received it. What can I do to start it up?

Question

Hi, my Winbot worked once yesterday, I had it recharged so I could use it today, so it's been over 24 hours. The blue lights are on. When I want it to work, the device gives me this message: "The station is charging, finish completely before using it. " 
The application is also updated. It has only washed one window since I received it. What can I do to start it up?

Answer

The thing does not work if it is connected to the mains at the same time. Hence the perhaps stupid counter-question: Have you unplugged it?

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