Hello,

I think there's an error about the warranty because on the Dreame website, it says that this model has a 3-year warranty whereas on your website it only has a 2-year manufacturer's warranty. Is this a mistake?

Thank you in advance.

Question

Hello,

I think there's an error about the warranty because on the Dreame website, it says that this model has a 3-year warranty whereas on your website it only has a 2-year manufacturer's warranty. Is this a mistake?

Thank you in advance.

Accepted Answer

The warranty through us is two years and the manufacturer's warranty is three years, from the third year onwards the warranty runs through the manufacturer and no longer through us.

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Question about Dreame L40 Ultra

Hello, I think there's an error about the warranty because on the Dreame website, it says that this model has a 3-year warranty whereas on your website it only has a 2-year manufacturer's warranty. Is this a mistake? Thank you in advance.