Hello, I always get a message at the top right of the window that the Winbot is slipping. All hints do not help, what can I do?

On the outside it looks the same, but I get the error message that the Winbot is stuck. Does anyone have any ideas?

Question

Hello, I always get a message at the top right of the window that the Winbot is slipping. All hints do not help, what can I do?

On the outside it looks the same, but I get the error message that the Winbot is stuck. Does anyone have any ideas?

Answer

I have just tested my W2Omni and it also slipped after the 3 panoramic windows.
After I had first cleaned and dried the wheels with a clean, slightly damp microfibre cloth (because of dust and dirt on the window), it was able to clean the rest without any problems. Maybe this tip will help you.

Answer

Is it possible that the cable is too short?

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Question about Ecovacs Winbot W2 Omni

Hello, I always get a message at the top right of the window that the Winbot is slipping. All hints do not help, what can I do? On the outside it looks the same, but I get the error message that the Winbot is stuck. Does anyone have any ideas?