Hello everyone, I can't connect the Saros 10r. When I scan the QR code in the app, the message appears: Unknown device type. I can't connect the Saros manually either. It says: try again error 3003. does anyone know what to do?

Question

Accepted Answer

Have you figured it out? I have the same problem...

Answer

Yes

Answer

When setting up your account in the app, set it to "Germany" (even if you live in Switzerland). This way it works straight away.

Answer

Did you select the correct app?

Search

Settings

Customer account

Comparison lists

Watch lists

Cart

Question about Roborock Saros 10R

Hello everyone, I can't connect the Saros 10r. When I scan the QR code in the app, the message appears: Unknown device type. I can't connect the Saros manually either. It says: try again error 3003. does anyone know what to do?