Questions about Wood's MDK11

I have exactly the same problem, have bought 2 devices and both have the problem...

Yes, the appliance switches off automatically when the water tank is full. An indicator light lights up red to indicate that the container should be emptied.

If the value is 40% and there is nothing in the tray, yes, the room is dry.

Hello, you can connect an external condensate hose to the appliance if you wish. By default, however, the condensate flows into the 2-litre condensation water tank. LG Manuel Rupp Have fun dehumidifying with Wood's - The market leader in the dehumidifier category (GFK data 09.2022-10.2024)

No, no filter. I added a fine foam filter for kitchen vacuum cleaners.

There is no timer. Simply select one of the desired humidity thresholds and the appliance will operate automatically. (It is also possible to run it continuously). Il n'y a pas de minuterie. Il suffit de sélectionner l'un des seuils d'humidité désiré et l'appareil fonctionne automatiquement. (It is also possible to run it continuously

Hello chrismisc, thank you for your valued question. There was a slightly increased failure rate of the displays in the August 2024 delivery. Just under 3% of the devices in the 08.2024 design (has already been revised) were affected. 3% is a very low failure rate and is well below the industry average. The MDK11 has been available in the new design since 15/09/2024 and impresses with its quality and efficiency. So if you buy a new MDK11 or have it replaced, you will already receive the latest version. You should be able to find help here: www.galaxus.ch/help Kind regards Manuel Rupp (CH General Representative Wood's)

No, my CH plug

If there is no water in the water tank, the appliance is faulty.

Do you have a question about this?

Noise level / Niveau de bruit / Geräuschpegel ≤ 46 dB

I operate my MDK11 on a smart socket from Philips Hue. It works perfectly. When I "give power", the dryer simply continues where it was. All settings are retained. The same after a power cut.

Hello Philip, correct, the air flowing out of the dehumidifier has approx. 1°C more temperature than the room air drawn in. It is physically impossible to remove the moisture from the room air without producing some heat. In the vast majority of cases, however, this is not noticeable because the heating is so small. The 200 watts are divided into heat AND cold. Therefore, only a very small difference remains as heat. Have fun dehumidifying with the Swedish brand Wood's, the Swiss market leader in the category "dehumidifiers" (GRP data 09.2022-07.2024).

Yes, slightly. But all in all, the air is drier and although the dryer adds 1 or 2 degrees, it's more comfortable. What I particularly like is that it doesn't need any maintenance (e.g. constant filter cleaning)

Water from a dehumidifier is not necessarily distilled, but it is usually fairly pure. A dehumidifier removes moisture from the air, which means that the water it collects is generally free of impurities such as minerals and other residues. However, it could still contain traces of impurities depending on how the dehumidifier works and how clean the air in the environment is.

Doing this now, as you asked in camper. Works well, however gives error message and stops working under 2-4 degree C room temperature.

I asked our supplier, who replied as follows: "The waste water hose to the MDK11 must have a diameter of 15 mm. This can be attached with a hose clamp."

Yes - the appliance continues to run at the point where it was switched off. Tried it myself by pulling the plug out and plugging it back in.

Yes, it has a connection for a hose, but unfortunately there is no suitable one included.

Open. You can choose the inclination to direct the air flow. Moist air from the room is sucked in through the grille at the back of the unit. Dehumidified air is exhausted at the top, where the baffle is located.

We received one with a matching plug about 6 months ago.

If you look at the pictures with the back, underneath the filter there is an opening in the middle. That's where the hose goes. If there is no hose, the water runs into the container underneath instead.