Philips HR7962/21

5.50 l, 1000 W
1Ratings
BrandMore from Philips
Test reportsGood based on 5 tests
Delivered between Tue, 4.8. and Tue, 11.8.
Only 4 pieces in stock at supplier
free shipping

Kitchen machine scope of delivery2

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Product details

Perfect results the first time you try baking. Produce the perfect dough in just 3 minutes. Optimise your baking results and make the perfect dough in just 3 minutes. From bread and pastries to sauces, soups and other delicious homemade dishes - use the NutriU app to guide you through each recipe. Includes blender and mincer attachment.

Key specifications

Bowl capacity
5.50 l
Power consumption
1000 W
Scope of delivery
1x stainless steel bowl, Blender fixture, Dough hook, Flat beater, Meat grinder, Splash guard, Whisk

General information

Item number
38859243
Manufacturer
Philips
Category
Kitchen machines
Manufacturer No.
HR7962/21
Release date
26.9.2023
May include power adapter
Yes

Colour

Colour
Black
Exact colour description
Black

Material

Case material
Metal

Kitchen machine properties

Food processor features
Anti-slip foot, Timer, Variable speed control
Bowl capacity
5.50 l
Instructions for use and care
Dishwasher safe parts

Mains supply properties

Mains voltage
220 - 240 V
Cable length
1 m

Power

Power consumption
1000 W

Origin

Country of origin
China

Sustainability

Manufacturer commitment
RE100, SBTi

Voluntary climate contribution

CO₂ emissions
56.2 kg
Climate contribution
CHF 1.33

Scope of delivery

Scope of delivery
1x stainless steel bowl, Blender fixture, Dough hook, Flat beater, Meat grinder, Splash guard, Whisk

Product dimensions

Length
24.10 cm
Width
36 cm
Height
34.50 cm
Weight
6.72 kg

Package dimensions

Length
42.60 cm
Width
47.20 cm
Height
39.60 cm
Weight
12.84 kg

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Kitchen machines» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • Philips
    Not enough data
  • 1.Ankarsrum
    0.9 %
  • 2.Arebos
    1.2 %
  • 3.Ooni
    1.4 %
  • 4.Bosch Hausgeräte
    1.8 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Philips
    Not enough data
  • 1.KitchenAid
    2 days
  • 1.Mesko
    2 days
  • 3.Bosch Hausgeräte
    3 days
  • 3.Ooni
    3 days

Return rate

How often is a product of this brand in the «Kitchen machines» category returned?

Source: Digitec Galaxus
  • Philips
    Not enough data
  • 1.Gourmetmaxx
    0.6 %
  • 2.Wilfa
    1.8 %
  • 3.Kenwood
    1.9 %
  • 4.Tefal
    2.3 %
Source: Digitec Galaxus

Translation: machine translated
Overall ratingGood78/100
Good76/100
CHIP OnlineSingle testReleaseJuly 2026
  • PositiveGreat results
  • PositiveSuperbly finished
  • PositiveConvenient operation
  • PositiveInterior lighting
  • NegativeNo automatic programmes
  • NegativeAccording to
Good72/100
Stiftung WarentestSingle testReleaseMay 2026

Fussy. There are no accessories for grating cheese and chopping vegetables. Purees well, chops onions and almonds rather poorly. Very easy to fill and empty, difficult to clean: mixing bowl blade cannot be removed. Conclusion: Limited range of functions.

This test report belongs to a different type: HR7962/01 (5.50 l, 1000 W)
Good77/100
ImTest Logo
ImTestSingle testReleaseOctober 2025

Food processors can take over many time-consuming or labour-intensive tasks when baking. Whether cream, cake or bread dough: The Series7000 (HR7962/01) from Philips does a good to very good job in all test tasks. Baking results like those of a professional are certainly possible - even if not all aspects of the machine tested were entirely convincing...

Good74/100
Computer Bild Logo
Ranking 7 out of 8Computer BildKüchenmaschinen ohne Kochfunktion im TestReleaseJune 2025
  • PositiveSolid kneading results
  • Positiveentertaining instructions for use
  • NegativeImpractical recipe app
  • Negativemediocre stirring

The Philips comes with eight speed settings and a timer. If you want more, you can buy attachments for a mincer or a mixer. Cream and yeast dough turn out well without any particular problems, but when it comes to sponge cake, the marmot says hello. Soft butter and sugar stick to the base after a short time and can no longer be reached by the mixer attachment...

Very good89/100
Haus & Garten Test Logo
Ranking 6 out of 9Haus & Garten Test9 Küchenmaschinen im TestReleaseDecember 2023

The Philips food processor is not exactly the fastest, but it delivers good to very good results. In addition, the blender jug and mincer attachment do not need to be purchased separately as they are included in the scope of delivery.

This test report belongs to a different type: HR7962/01 (5.50 l, 1000 W)
Go to complete test report