Kommunikation

The textbook is tailored to the specific needs of communication in medical facilities. With numerous suggestions for self-learning and example situations from everyday practice, it enhances the communicative skills of trainees and helps them assess and further develop the current practice situation. The modern layout, audience-appropriate language, numerous illustrations and photos, as well as practical exercises, tasks, and solutions contribute to this. The new edition addresses recent developments in communication, such as digitalization and specific communication requirements during pandemic times. The following topics have been deepened or newly included: digital communication, nonverbal communication – communication with masks, team building, onboarding new team members.