Information Modelling

Understanding is the key to good software. However, the modeling of business processes and the data manipulated in the process can only be as good as the underlying understanding of the subject itself. Experience shows that the main cause of poor software and failed IT projects lies in the lack of understanding from the business side. Computer scientists need to understand what users need, not just what they want. Users and managers must understand how to utilize information and what they should expect from IT. This book explains the approach to improving mutual understanding. It shares experiences and addresses the opportunities and challenges in implementation.