Cracked it!

Bernard Garrette, Corey Phelps, Olivier Sibony, 2019
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Product details

"Cracked It!" is a professional book that addresses the resolution of complex problems and the selling of solutions, which is crucial for personal and organizational success. The authors, experienced strategy professors and consultants, present a structured four-step approach to overcome common pitfalls that can arise during problem-solving. The book is based on proven methods from top strategy consultants, insights from cognitive psychology, and the latest developments in design thinking. It offers a step-by-step guide and a toolkit that helps readers effectively tackle challenging business problems. Through engaging stories and detailed case studies, readers are guided through the entire process, from formulating and structuring problems to presenting and marketing solutions. The authors' passionate writing style, backed by decades of experience in research, teaching, and consulting, makes this book an essential guide for anyone looking to enhance their problem-solving skills.

Key specifications

topic
Economy & Law
Author
Bernard GarretteCorey PhelpsOlivier Sibony
Year
2019
Number of pages
284
Book cover
Paperback

General information

Item number
56072595
Publisher
Springer
Category
Reference books
Release date
11.3.2025

Book properties

topic
Economy & Law
Author
Bernard GarretteCorey PhelpsOlivier Sibony
Year
2019
Number of pages
284
Book cover
Paperback

Voluntary climate contribution

CO₂ emissions
0.35 kg
Climate contribution
CHF 0.11

30-day right of return if unopened
No warranty

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Reference books» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 1.Rheinwerk
    0 %
  • 1.S.Fischer
    0 %
  • 1.Springer
    0 %
  • 1.Stämpfli
    0 %
  • 1.Ullstein
    0 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Springer
    Not enough data
  • An der Ruhr
    Not enough data
  • Anaconda
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  • Ariston
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  • Avery Publishing Group
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Return rate

How often is a product of this brand in the «Reference books» category returned?

Source: Digitec Galaxus
  • 58.HarperCollins
    1.1 %
  • 58.Penguin Random House
    1.1 %
  • 58.Springer
    1.1 %
  • 61.An der Ruhr
    1.2 %
  • 61.Don Bosco
    1.2 %
Source: Digitec Galaxus