Hi, I've had this water cooler for years and it's always worked well. For several days now, the fountain has been working as usual but there is a loud noise which probably comes from the pump. I've completely emptied and cleaned the fountain and changed the filter, then reset everything, but nothing changes. The noise is quite loud and persists. Obviously, the fountain is no longer under warranty and I don't know what to do.
josi19
8 months ago
You probably just need to descale the pump. Disassemble everything completely and soak it in vinegar for a few hours. The app describes how to take the pump apart.
If that doesn't help, you can also buy a new pump separately ;)

Question

Hi, I've had this water cooler for years and it's always worked well. For several days now, the fountain has been working as usual but there is a loud noise which probably comes from the pump. I've completely emptied and cleaned the fountain and changed the filter, then reset everything, but nothing changes. The noise is quite loud and persists. Obviously, the fountain is no longer under warranty and I don't know what to do.

8 months ago

You probably just need to descale the pump. Disassemble everything completely and soak it in vinegar for a few hours. The app describes how to take the pump apart.
If that doesn't help, you can also buy a new pump separately ;)

Answer

You probably just need to descale the pump. Disassemble everything completely and soak it in vinegar for a few hours. The app describes how to take the pump apart. 
If that doesn't help, you can also buy a new pump separately ;)

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