Good morning everyone. My appliance is running non-stop (mains operation) and I always have a monster puddle under the appliance (between the appliance and the charging station) as well as under the station itself. I have no idea why... either my cats are drooling so much or the appliance spits at night... but I always thought it was haunted by a ghost... although it wouldn't be a ghost, which is why it's haunting and not haunted.
Anyway, I don't believe that the well itself is leaking... nor that someone is trying to knock it over. Our butler, Mr Robo Vacuum Cleaner, is busy, but he's always on the lookout.
Anyway, does anyone else have dripping wet problems?
Otherwise great product, cats love to drink it :-)
I can reassure you: The fountain is definitely leak-proof (it has a closed bowl without openings; otherwise any crack would be clearly visible). The fact that a puddle forms around the fountain is quite normal and has a four-legged, furry reason with pointed ears: Due to the fact that cats ingest water with their tongues, they inevitably splash when drinking. If they then, as with our "Götschis", also slurp outwards at the edge of the bowl, a lot of water can very quickly collect in and around the drinking fountain. For this reason, we have placed our fountain on a rubber mat with a raised edge.
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