Hello, I bought and received the printer, but it is defective, cannot be connected and does not print. There are always error messages, everything flashes. Now I have to return it, but the ink tanks are already full. What is the best way to return it? You can't remove the tanks and you can't put the ink back into the bottles. Can anyone help me?
David Raemy
1 month ago
In this case, we will refer you to our digitec Assistant, which provides direct contact options so that you can be helped accordingly.

https://www.digitec.ch/help

Question

Hello, I bought and received the printer, but it is defective, cannot be connected and does not print. There are always error messages, everything flashes. Now I have to return it, but the ink tanks are already full. What is the best way to return it? You can't remove the tanks and you can't put the ink back into the bottles. Can anyone help me?

1 month ago

In this case, we will refer you to our digitec Assistant, which provides direct contact options so that you can be helped accordingly.

https://www.digitec.ch/help

Answer

In this case, we will refer you to our digitec Assistant, which provides direct contact options so that you can be helped accordingly.

https://www.digitec.ch/help

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