Why do you keep missing the warranty period?

Article 37073751 has a 5-year warranty like all other Samsung 990 Pro variants and not 3!

All customers who have already bought a 4TB version now have an entry in their login that the warranty only lasts 3 years.
Apparently you can't fix this retroactively, according to the last case I had to point this out. And so the warranty expires after 3 years for these customers.

Question

Why do you keep missing the warranty period?

Article 37073751 has a 5-year warranty like all other Samsung 990 Pro variants and not 3!

All customers who have already bought a 4TB version now have an entry in their login that the warranty only lasts 3 years.
Apparently you can't fix this retroactively, according to the last case I had to point this out. And so the warranty expires after 3 years for these customers.

Accepted Answer

Thank you for pointing this out, we have now adjusted the warranty period to 5 years 😊 Of course, customers who have already purchased this item are entitled to the 5-year warranty.

Search

Question about Samsung 990 Pro