I was also extremely annoyed (no, actually my adrenaline is still pumping after hours) that they sell a scanner with software that was released in 2011. Silverfast 9 has been available since 2020 and I really assumed that I would be able to upgrade to the current version at no extra cost. With Silverfast, the HW bundle with the Plustek scanner includes the current version, but Plustek, or should I say Digitec, sells the old "junk". This is simply not correct and I was not able to activate the new version without paying 174€. In retrospect, I am annoyed with myself, because I should have returned the device.