
CHF19.–
Galaxus Mobile CH Unlimited plan
Unlimited
Galaxus Mobile CH Unlimited plan
Unlimited
My 12-month subscription was practically halved. Sorry, but that's not possible. You sold it as a 12-month voucher and not as credit. Please reverse it!
Hello gselluxe
I agree with you (I have already written a comment on this).
It just doesn't work. The redeemed/purchased vouchers should retain the validity period of 12/24 months. After expiry, the model can then be changed, but certainly not simply credited as a credit. I would never have paid 100 Fr. for 6.66 months (we now pay 15.-/mt. as Family 5). That is definitely not possible.