
CHF259.–
Sony WH-1000XM5
ANC, 30 h, Wireless, Cable
Sony WH-1000XM5
ANC, 30 h, Wireless, Cable
Many people have reported broken brackets, which are not covered by the warranty. This is apparently a major weakness of this product. Would such damage be covered by the appliance insurance that can be taken out as an add-on?
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Sony Europe
Such damage is actually covered. However, each case must be considered individually. However, as long as you use the headphones correctly and without applying great force, such defects should not occur.