I have a current subscription from Digitec that expires on 31 March 2021. If I now enter the new code on the Digitec Cockpit, the new subscription will also only be activated on 31 March 2021 or am I seeing this wrong?
Thank you very much for your feedback.

Question

I have a current subscription from Digitec that expires on 31 March 2021. If I now enter the new code on the Digitec Cockpit, the new subscription will also only be activated on 31 March 2021 or am I seeing this wrong? 
Thank you very much for your feedback.

Answer

Hi Gionas29. Vouchers only affect the cost, not the activity of the subscription. The subscription is active until you cancel it. With the voucher, you have simply already prepaid the reduced costs. You can already enter the new code in the cockpit. This will then apply seamlessly as soon as the old code has expired.

Search

Question about digitec connect Voucher for 12 months of with unlimited data

I have a current subscription from Digitec that expires on 31 March 2021. If I now enter the new code on the Digitec Cockpit, the new subscription will also only be activated on 31 March 2021 or am I seeing this wrong? Thank you very much for your feedback.