Hello, I have a problem with my WD external hard drive. It stopped working overnight. It is always plugged into my PC, I never move it. It has not suffered any physical damage. It has never been dropped. I tried to recover it using CMD and Linux, but nothing works. When I plug it into my PC and start it up, it causes everything to crash until I unplug it so that my PC can continue running normally. I don't know if you can help me. Thank you very much in advance.
Lucas Breithaupt
4 weeks ago
Hello, We are sorry that you are experiencing problems with an item purchased from us. If you are unable to find a solution, please do not hesitate to make use of the warranty: https://www.digitec.ch/en...

Question

Hello, I have a problem with my WD external hard drive. It stopped working overnight. It is always plugged into my PC, I never move it. It has not suffered any physical damage. It has never been dropped. I tried to recover it using CMD and Linux, but nothing works. When I plug it into my PC and start it up, it causes everything to crash until I unplug it so that my PC can continue running normally. I don't know if you can help me. Thank you very much in advance.

4 weeks ago

Hello, We are sorry that you are experiencing problems with an item purchased from us. If you are unable to find a solution, please do not hesitate to make use of the warranty: https://www.digitec.ch/en...

Answer

Hello, We are sorry that you are experiencing problems with an item purchased from us. If you are unable to find a solution, please do not hesitate to make use of the warranty: https://www.digitec.ch/en/after-sales

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