Hello everyone,
I bought this cp1500 and I'm already getting bugs... Every other time I get the message "Incorrect paper cassette and ink format" and then I can't print anything...
It was working at first and then nothing the beug that displays:
"Format cassette papier et encore incorrect"...

Question

Hello everyone,
I bought this cp1500 and I'm already getting bugs... Every other time I get the message "Incorrect paper cassette and ink format" and then I can't print anything...
It was working at first and then nothing the beug that displays:
 "Format cassette papier et encore incorrect"...

Answer

The printer can print on different paper formats (10 x 15 cm, 5.4 x 8.6 cm, etc.), and each paper format has special ink cartridges that match it. Is it possible that you have selected a different paper format in the software than the one you have loaded?

Answer

I bought the kit with 3 chargers and several pieces of paper and no effect.

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Question about Canon Selphy CP1500

Hello everyone, I bought this cp1500 and I'm already getting bugs... Every other time I get the message "Incorrect paper cassette and ink format" and then I can't print anything... It was working at first and then nothing the beug that displays: "Format cassette papier et encore incorrect"...