Has anyone had experience with touch input problems? From one day to the next, the touch no longer works. Screen sharing from the laptop works. I can't write on the white canvas, can't open any settings, nothing, the pens don't respond, I can't connect a mouse or go into the settings. Device is only 3 weeks old.

I would be very grateful for any input!

Question

Has anyone had experience with touch input problems? From one day to the next, the touch no longer works. Screen sharing from the laptop works. I can't write on the white canvas, can't open any settings, nothing, the pens don't respond, I can't connect a mouse or go into the settings. Device is only 3 weeks old.

I would be very grateful for any input!

Accepted Answer

Hello, I'm surprised to know that the touchscreen can also fail from one day to the next. Tomorrow I had the orientation of the display that broke down, even though I had a warranty on it.

Answer

Correct. I have a Tiny PC connected to the Samsung and the PC mouse (windows 10) works perfectly. Also a USB-A mouse.

Answer

Even after > 15 months of intensive use, I still have none of the problems described. Everything works perfectly.
Have you tried a factory reset and / or downloaded the latest update?

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