For months, Digitec advertised that they were the only ones who could deliver the Xperia 5 II at the end of October. That's how they enticed customers to place many orders. Now November has begun and it turns out that Sony has not even released the device for the Swiss market. Digitec offers neither an explanation nor an apology. To pass the buck to Sony misses the point, because I am only a customer of Digitec, not of Sony. Digitec's misleading (advertising) behaviour is more than questionable. For me as a lawyer, this is unfair competition. I will inquire with the responsible competition authorities this week and, if necessary, file a complaint. Or what does Digitec think?

Question

For months, Digitec advertised that they were the only ones who could deliver the Xperia 5 II at the end of October. That's how they enticed customers to place many orders. Now November has begun and it turns out that Sony has not even released the device for the Swiss market. Digitec offers neither an explanation nor an apology. To pass the buck to Sony misses the point, because I am only a customer of Digitec, not of Sony. Digitec's misleading (advertising) behaviour is more than questionable. For me as a lawyer, this is unfair competition. I will inquire with the responsible competition authorities this week and, if necessary, file a complaint. Or what does Digitec think?

Accepted Answer

So I got mine.

Answer

Digitec has clearly communicated that these are imports and that only limited quantities are available. "As a lawyer, you should be used to reading the information properly.

Answer

I got mine on time and am very satisfied...I am very grateful to Digitec for selling the0 phone here in Switzerland.

Answer

I also received mine on time, including the headphones, which arrived a few days later. I also find it awkward that Sony itself doesn't offer the phone in Switzerland, but Digitec can't do anything about that. I think it's good that I could order it from Digitec and didn't have to import it myself.

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