But now we are being cheated?
I redeemed a Black Friday voucher code (12 months for CHF 100) on 22 March 2023. I used this to pay the basic fee for 12 months in advance. Now I have received a credit note, but it doesn't even last until the end of October. What about the months of November until 21 March 2024? I had already paid for these in advance with the voucher. Now I have to pay extra for this period? Is this legal? It's not just me, but also the Family members and other users here.
For me, this is fraud!
You can find the most relevant information on Galaxus Mobile in this blog entry: https://www.galaxus.ch/de.... Regarding your case that the credit does not last until March 2024, we would like to ask you to contact our help centre directly so that we can briefly examine this case individually. https://helpcenter.galaxus.ch/hc...
Rocksresort Laax: win a stay for 4 people
Get involved in the Community and win!
We're giving away a voucher for Rocksresort Laax: 2 nights in a family flat for 4 people.
