Galaxus Mobile CH Unlimited plan (Unlimited)
CHF19.–

Galaxus Mobile CH Unlimited plan

Unlimited


Question about Galaxus Mobile CH Unlimited plan

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narm0

1 year ago

1. where are the settings for the call filter / SPAM filter? I am constantly being called with advertising calls, this did not happen with Swisscom! Apparently this is even a mandatory function: https://www.konsumentenschutz.ch/medienmitteilungen/werbeanruf-filter-fuer-alle-endlich/ Of course I can contact support, but I'm certainly not the only customer... 2nd Ehm... Seriously? "Community", but login via Microsoft (probably only Digitec employees), and still placeholder posts for over 10 months? 3. even the so-called helpdesk is somehow very meaningless when it comes to spam calls and filters...

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David Raemy

1 year ago

Helpful answer

So, regarding the spam filter, you are welcome to contact our customer service directly (give your telephone number) so that this can be set up for you. Here is the correct link:

https://helpcenter.galaxus.ch/hc...

There is an error on the page you linked to. The responsible department has been informed directly. Thank you for pointing this out. :)