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Reviews & Ratings
Warranty score
How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?
Source: Digitec Galaxus- 1.CMF0.4 %
- 2.Apple0.6 %
- 3.Samsung0.8 %
- 4.OnePlus1.1 %
- 4.Xiaomi1.1 %
Warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec Galaxus- 5.Honor3 days
- 5.Nothing3 days
- 5.Samsung3 days
- 9.Emporia4 days
- 9.Oukitel4 days
Return rate
How often is a product of this brand in the «Smartphones» category returned?
Source: Digitec Galaxus- 1.Nokia2.1 %
- 2.Fairphone2.4 %
- 2.Samsung2.4 %
- 4.Apple2.5 %
- 5.ZTE2.7 %
Source: Digitec Galaxus