Questions about WD My Cloud Home

After a short research I can confirm that a WD Red 8TB is installed.

I can't say exactly, but it's not a classic NAS... Access is probably only web-based.

According to the manufacturer's website, this would be the current firmware in January 2022: Firmware 7.16.0-220 (1/10/2022). This is also continuously updated as needed. When using a single drive solution, I would recommend additional backups, because a disc failure in a single drive concept would result in total data loss. Better backup solutions would be possible with dual drive offerings, for example. There are also alternatives in the form of NAS solutions, which can then also be addressed by other devices. I deliberately do not recommend an alternative, because unfortunately people I tried to help on Digitec recently thanked me with reports of abuse.

You cannot access this storage via IP address or as an FTP server, access is only possible via the APP. I would not buy this part again!

I doubt that. Since you can see that the customer actually bought the item. I wouldn't let myself discourage either and just do your own research online. If there's some truth behind it, I'm sure you will find some reviews of this product that may give some credit to those claims. But from my point of view, this product just didn't seem to meet their standards and needs. For someone else, it might be just what they are looking for.