CHF95.90
TCL MOVETIME Family Watch MT40X
44 mm, 4G
Questions about TCL MOVETIME Family Watch MT40X
What would you like to know?
0 questions and answers
One of the tip that I found online has helped us with such issue. Enabling “Friends” under Settings>User Permissions
Hello, no, unfortunately you can't switch. You can make phone calls but you have no Internet with 5g. I recently had a watch with my grandchildren and have now taken out another contract. I hope I could help you.
This is still not available as a product. You can make a request directly to TCL, but it's more likely to be luck if you get replacement bands.
Helpful answer
Yes you can, smileys and photos too.
To activate and use VoLTE (Voice over LTE) on the TCL MOVETIME Family Watch MT40X, you should follow the steps below: 1. check VoLTE support Although the MT40X model is 4G-enabled, not all MT40X watches support VoLTE. It is possible that your model can send data via 4G but does not support VoLTE telephony. Therefore, check the technical data of the watch, the seller or the manufacturer to see whether your device explicitly supports VoLTE. Without VoLTE, telephoning is no longer possible after the 3G switch-off. 2. insert SIM card & check tariffs Use a nano SIM with an active voice and data tariff. Make sure that your mobile phone provider has activated VoLTE on this SIM card and that your tariff supports it. 3. switch on VoLTE in the watch If your device supports VoLTE, the activation procedure would be as follows (analogue to other TCL models): Go to the menu of your watch. Open "More" and then "Settings". Search for the "VoLTE" item and activate it. If no VoLTE menu is displayed, VoLTE is probably not supported. This is confirmed for the successor models MT42/MT46. For the MT40X, the absence of the menu item may mean that your model is not VoLTE-capable. 4. perform software update Make sure that your watch has the latest software installed. Updates can bring additional functions such as VoLTE. To do this, check the settings regularly or contact support.
Helpful answer
The problem: If the watch is 4G-capable but does not support VoLTE, it will no longer be able to make or receive calls after 3G is switched off - even if data would continue to run over 4G. Many children's watches do support 4G data, but not always VoLTE for telephony. What to do? Check the technical data of the watch or with the manufacturer to see whether the MT40X supports VoLTE (Voice over LTE). If VoLTE is supported and set up correctly, the watch should continue to work after the 3G switch-off. If VoLTE is not supported, the watch will no longer be able to make calls after 2025, even if 4G data continues to work.
Yes, the watch needs a SIM card and a plan makes perfect sense. There are special plans for such watches. Even roaming is no problem. I'm a Sunrise customer and the plan (We Connect Watch) for the watch only costs an additional 10/month.
Helpful answer
No, we do not have any suitable replacement straps on sale.
Galaxus
6 months ago
To add a contact from your Samsung phone, follow these steps: 1. Open the TCL Connect application on your phone. 2. Select the connected watch you want to set up. 3. Go to "More" > "Watch contacts". 4. Touch the button at the top right to add a new contact. 5. Enter the name, phone number and you can also upload a photo if you wish. 6. Touch "Save" to save the new contact.
Automatically generated from the .
Galaxus
7 months ago
Helpful answer
To add a friend on the TCL MOVETIME Family Watch MT40X, shaking the watches is not the recommended procedure. Here are the correct steps to add a friend or family member: - You need to use the TCL Connect app on your smartphone. - In the app, you can choose to share a QR code. A QR code will appear on the watch screen. - The guest must scan this QR code using the TCL Connect app on their own smartphone. The difference in model (44mm vs 42mm) should not be a problem for this feature, as the procedure for adding a friend depends on the app and not the size of the watch. Make sure that both watches are correctly configured and connected to the TCL Connect app.
Automatically generated from the .Unfortunately I don't know that!
I have no idea, you should ask on the TCL website.
Yes, it is possible. I have two children each with their own clock and I can see both of them on the same app. To do this, on the start page immediately after login, there is a blue button with a "+". Using that the app will ask what watch model you want to add and then ask you to scan the QR code from the watch.
Hello, I have never had this problem. Unfortunately I can't help. Sorry
You can set the school times via the app. E.g.: 8:10-11:50 during this time the child cannot operate the watch
Several sites like Temu would sell the strap
Helpful answer
I use an iPhone and it works great, no problems. Maybe the watch can't be paired with two mobiles at the same time?
Hello, no, we've never had this problem.
Hello, The 2 watches we bought for our children are working perfectly. Unfortunately, I don't know the solution to your problem. If it's still under warranty, you can return it to Galaxus. Normally, they are very reactive. Best regards.
Helpful answer
the SIM card locks in, there's a mechanism that holds it in once inserted fully. The plastic cover just protects the slot but does not hold the card in. To release the card, you need to push it a bit fwd and it's pushed out.
I honestly don't know...but it probably has to do with an upgrade...
Helpful answer
Check whether you have activated roaming in the watch settings. It seems to be a German supplier.
30 of 334 questions