Questions about Samsung Galaxy S10

Certain features may be limited or unavailable on an EU model in Switzerland, such as VoLTE, WiFi calling, Samsung Pay and other services. Also, EU models are not eligible for cashback or other promotions in Switzerland.

Are now only with 3t apps. It works via Always on Edge. Not by default on delivery

Hello Nici They say that there is a screen cover that is already glued on, you can also see that here in the video: https://www.youtube.com/watch?v=QD_IlFkqSnA I do not know anything about a case

See answer on the Digitec Cash-back page https://www.digitec.ch/en/page/samsung-s10-and-s10-cash-back-get-back-chf-200-13030

It is explained in detail below the specifications, otherwise here is the official link from Samsung regarding the trade-in campaign: https://www.samsung.com/ch/offer/galaxy-s10-upgrade-promotion/

Hello Moala, With this question, it is better to contact the customer service directly. However, I strongly assume that original parts are used.

8GB is the RAM. 128GB is the storage capacity

Short version: The device must be used with a European sim card and calls must be made with it (10 minutes). After that, it is "free" for all regions of the world. https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Galaxy-S10e-EU-SIM-Only/td-p/1151866 This is obviously intended to restrict grey trade.

Hello Ivo! Yes. I was in Asia this autumn with the mobile phone, bought at Digitec, and used a Malaysian SIM card. It worked perfectly. Greetings, Yannick

Used to be on sale for CHF 689. No more than that.

Yes. PS: I found the following article in English on Samsung: https://www.samsung.com/global/galaxy/what-is/stereo-speakers/

Return and guarantee 30 days return policy Is the product damaged, incomplete or without its original packaging? Then unfortunately we cannot take it back. Defective on receipt (DOA) 14 days Bring-In Warranty 24 months bring-in Repairs outside warranty Possible at a charge. Warranty services Warranty extension Express exchange service Insurance Equipment insurance Services Provision and commissioning of your mobile phone / tablet Provision and commissioning of your mobile phone / tablet - at your home CashBack Galaxy S10 (6.10", 128GB, Dual SIM, 16MP, Prism Black) Samsung Galaxy S10 (6.10", 128GB, Dual SIM, 16MP, Prism Black) CashBack Samsung Galaxy S10/10+ CashBack Promo As part of the Galaxy S10 | S10+ National Cashback Promotion, participants will receive CHF 200 cashback on the purchase of a Galaxy S10 or S10+ (in all colours and memory sizes; excluding Galaxy S10e) during the promotion period. This promotion is only valid for the purchase of devices from one of the participating retailers that have been supplied by Samsung Electronics Switzerland GmbH. Participants must ask the participating retailer about the origin of the device. The promotion period runs from 02 September to 30 September 2019 and is valid from the date of purchase as shown on the proof of purchase. Participations with a purchase date outside the promotion period will not be considered. Prerequisite for the receipt of the cashback is the timely registration on mobilepromo.samsung.ch. For successful verification of the registration, the serial number of the device must be provided in addition to the personal contact details, and a receipt/invoice must be uploaded showing the date of purchase, the point of sale/retailer, the device purchased and the purchase price in full and clearly. After Samsung has confirmed to the participant that all requirements of these terms and conditions have been met, the participant will receive the corresponding cashback amount within 8 weeks to the bank/postal account specified by the participant. The cashback is non-transferable and will not be paid in cash. Deadline for registration is 14 October 2019. Late registrations will not be considered.

On the CH version it will also say European SIM card only. Switzerland is part of Europe after all... Also since it doesn't say it's imported on the product page, this should be the CH version eligible for cashback.

Exactly 2 well managed simcards (same as a business number / a private number) or even a foreign number.

Yes. More information (german or french only): DE: https://promotion.samsung.ch/de/mobilepromo FR: https://promotion.samsung.ch/fr/mobilepromo

Sorry I posted this question twice, also on the Digitec Samsung cashback page below (https://www.digitec.ch/en/page/samsung-s10-and-s10-cash-back-get-back-chf-200-13030). The answer is, the cashback is separate to the price advertised here, i.e. pay Digitec the website listed price minus the cash-back from Samsung. Great deal.

Yes, it comes with USB-C

No.

Certain features may be limited or unavailable on an EU model in Switzerland, such as VoLTE, WiFi calling, Samsung Pay and other services. Also, EU models are not eligible for cashback or other promotions in Switzerland.

Prism Blue ist Swisscom exclusive.

Yes, no SIM lock. But a region lock. Make a phone call with the smartphone for at least 5 minutes with a European SIM card to permanently deactivate it.

As soon as we can obtain the blue version from a supplier, we will add this variant to our range. Unfortunately, we do not have any more detailed information on this yet.

We have reported it to the relevant department. It will be checked and noted if necessary :-) Thank you very much for the information.

According to current information, this does not seem to be planned. With all S10 variants, either a second SIM card or a micro SD card (maximum 512 GB) can be inserted.

The Snapdragon variant has only ever been produced for the U.S.A. and China, all other countries received the Exynos. I assume that Samsung will not change this strategy.

No, they come in white as standard, which is also stated in Samsung's terms and conditions of purchase.

Here you can see the information: https://www.digitec.ch/de/s1/page/vorverkauf-angebot-samsung-galaxy-s10-und-s10-mit-gratis-galaxy-buds-kopfhoerer-10847 :-)