Question about Samsung Galaxy S10

Return and guarantee
30 days return policy
Is the product damaged, incomplete or without its original packaging? Then unfortunately we cannot take it back.

Defective on receipt (DOA)
14 days Bring-In
Warranty
24 months bring-in
Repairs outside warranty
Possible at a charge.
Warranty services
Warranty extension
Express exchange service
Insurance
Equipment insurance
Services
Provision and commissioning of your mobile phone / tablet
Provision and commissioning of your mobile phone / tablet - at your home
CashBack
Galaxy S10 (6.10", 128GB, Dual SIM, 16MP, Prism Black)
Samsung Galaxy S10 (6.10", 128GB, Dual SIM, 16MP, Prism Black)
CashBack
Samsung Galaxy S10/10+ CashBack Promo

As part of the Galaxy S10 | S10+ National Cashback Promotion, participants will receive CHF 200 cashback on the purchase of a Galaxy S10 or S10+ (in all colours and memory sizes; excluding Galaxy S10e) during the promotion period.

This promotion is only valid for the purchase of devices from one of the participating retailers that have been supplied by Samsung Electronics Switzerland GmbH. Participants must ask the participating retailer about the origin of the device.

The promotion period runs from 02 September to 30 September 2019 and is valid from the date of purchase as shown on the proof of purchase. Participations with a purchase date outside the promotion period will not be considered.

Prerequisite for the receipt of the cashback is the timely registration on mobilepromo.samsung.ch. For successful verification of the registration, the serial number of the device must be provided in addition to the personal contact details, and a receipt/invoice must be uploaded showing the date of purchase, the point of sale/retailer, the device purchased and the purchase price in full and clearly. After Samsung has confirmed to the participant that all requirements of these terms and conditions have been met, the participant will receive the corresponding cashback amount within 8 weeks to the bank/postal account specified by the participant. The cashback is non-transferable and will not be paid in cash.

Deadline for registration is 14 October 2019. Late registrations will not be considered.