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Gigaset E560 HX (CH-Version)
Questions about Gigaset E560 HX (CH-Version)
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JA
Galaxus
5 months ago
Helpful answer
You cannot simply replace the defective handset of your Duo version with the E560 HX (CH version) offered here, as this is a DECT handset designed for operation with routers or DECT base stations. The E560 HX is not an analogue handset, but a cordless DECT phone, while your Duo version is presumably an analogue landline phone. It is therefore not compatible. For a replacement, you should use an identical or compatible handset from the same Duo series.
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Galaxus
5 months ago
Helpful answer
The telephone does not require its own base station as it is a universal handset. It must be connected to a DECT-capable base station or directly to a router with an integrated DECT base, such as a Fritzbox. You can therefore register the new phone directly on the DECT side socket of your Fritzbox without needing an additional base station. The connection is made via DECT, similar to your previous Gigaset phones on the Gigaset Go Box 100.
Automatically generated from the .Galaxus
5 months ago
Helpful answer
The mains adapter is not included in the scope of delivery as the phone is operated with two AAA rechargeable batteries, which are inserted into the charging cradle. The charging cradle is operated with a separate mains adapter, which is normally included with the charging cradle. For the Gigaset E560 HX (CH version), a special mains adapter (e.g. Gigaset mains adapter C705) is used, which is available separately.
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According to our information, the power supply unit is included.
Galaxus
5 months ago
Helpful answer
You can register and use the Gigaset E560 HX phones directly via DECT with your Fritzbox 7590. The Fritzbox supports DECT phones like the E560 HX, so you can easily use them as a replacement for your old C430 phones.
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Step-by-step solutions:
- 1. base station switched on?
Make sure that the DECT base station (e.g. router with DECT or Gigaset base) is switched on and functional.
- 2. register handset again
Press the registration button on the base station (usually DECT/WPS) for approx. 3-5 seconds.
On the handset: Menu → Settings → Handset → Register → Enter PIN (default: 0000) → Select base.
- 3. HX models require a DECT base
The E560 HX is a "universal handset" that does not have its own base station.
It must be registered to a DECT-capable base station or a router (e.g. Fritz!Box, Swisscom Internet Box).
- 4. check range
Make sure that the handset is within range of the base station (max. approx. 50 m in buildings).
- 5. reset as last option
If nothing helps: Reset handset to factory settings → Menu → Settings → Handset → Reset.
Hello, does the E560HK (CH version) work with Swisscom's Internet-Box 2? Thank you for your answers.
Galaxus
6 months ago
Helpful answer
The E560 HX (CH version) works with Swisscom Internet-Box 2, as it is designed to be compatible with Swisscom DECT routers connected to a fixed (IP) connection. This fixed-line telephone uses DECT technology and is compatible with Swisscom Internet-Boxes, including Internet-Box 2, which supports fixed IP telephony via DECT.
Automatically generated from the .Galaxus
9 months ago
Helpful answer
Yes, the device is supplied with rechargeable batteries. The official documentation confirms that it is operated with 2 NiMH AAA rechargeable batteries, which should be included in the scope of delivery as they are necessary for operation. If you are unsure, we recommend that you take a look at the supplied packing list or the operating instructions.
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The question here is whether a general forwarding of all calls without call acceptance or a forwarding during the call is meant.
In my opinion, the former has nothing to do with this handset, which needs a base station for such functions. Call forwarding is normally set on the base station or in the web interface of the telephone provider (Swisscom, Sunrise etc).
Forwarding during an ongoing call is only possible internally to another handset on the same base station.
Galaxus
1 year ago
Helpful answer
The main difference between the Gigaset E560HX (French version) and the Gigaset E560 HX (CH version) lies in several key aspects:
## Language and Regional Conventions
- The Gigaset E560HX (French version) is specifically designed for the French-speaking market, with all instructions and menu in French.
- The Gigaset E560 HX (CH-Version) is tailored for the Swiss market, with instructions and menu probably in German, French, or Italian, depending on Swiss conventions.
## Network Compatibility
- The Gigaset E560 HX (CH-Version) is designed to be compatible with Swiss Internet routers, including the FRITZ.Box and Telekom Speedport models, as well as other routers from various manufacturers.
- There are no specific indications that the Gigaset E560HX (French version) has any particular restrictions or compatibilities with French networks, but it is generally compatible with European DECT standards.
## Other Features
- Both models share most technical features, such as TFT colour display, large illuminated buttons, hands-free function, hearing aid compatibility, and SOS function.
In short, the main difference lies in language and regional conventions, as well as specific compatibility with local networks and routers.
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Galaxus
1 year ago
Helpful answer
The Gigaset E560 HX (CH version) comes with a charger as standard. You therefore do not need to buy a separate charger as an accessory, it is already included in the scope of delivery.
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I have no idea.
Unfortunately, I don't know. I have an original Swisscom subscription for Internet, TV, etc. Original Swisscom subscription.
This did not work for me - I had to register the stations directly with the router. I use Sunrise as my provider.
Yes, but of course only via the corresponding base station
My E560 is operated as a stand-alone unit at my mother's house. That's why I can't answer the question like that.
Helpful answer
There is a Gigaset website for mutual compatibility:
https://www.gigaset.com/ch_de...
The UPC Connect Box does not have a built-in DECT base station, only analogue telephone connections. Handsets would have to be connected to a DECT base connected to it.
Hello Re_schneider
The best thing is to ask UPC directly, otherwise it is usually apparent from the router details on the Internet.
If your router, such as the Swisscom Internet Box, supports the international DECT iq standard, registration should be technically possible in principle. In most cases, newer routers can be switched to "search mode" by pressing the DECT button, as is the case with the Fritzbox. However, I am not informed about Horizon, but I think that it does not support this yet.
Hopefully this will change.
Good luck.
LG Youtec Systems
Former user
7 years ago
Have you already tried a reboot? Remove the battery(ies) and reinsert them after approx. 5 seconds and switch on the phone.
Former employee
7 years ago
Has now been adjusted. Thank you for your attention.
For me, the menu remains visible for a very long time. I can't confirm your charges. Maybe a defect?
Helpful answer
Thank you very much for the answers! Then Digitec should declare this correctly, I cancelled it and bought a SL450A GO. This is currently connected to my Swisscom Businesses 2.0 router and works, so I tested it shortly before on the Swisscom Internet Box 2 and it worked there too! Greetings Martin
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