Product details
Contact center headset, monaural. Connection to the device: QD. Wearing style: On-ear, headband style: Overhead, wearing mode: Mono. Suitable for: Office, call center. Microsoft certification: No. Cable connection with quick-disconnect function. With an overhead band for optimal stability. On-ear headphone with audio bandwidth from 100 to 6800 Hz. Microphone with noise-canceling effect. The Plantronics Encorepro HW510 contact center headset features a thoughtful, comfortable, and stable design along with a range of functions for an optimized audio experience in the workplace. Designed for maximum wearing comfort. Weighing just 52 grams, the headset is so light that you may forget you are wearing it. A soft, almost luxurious ear cushion is a key comfort factor for those who need to be continuously reachable. Thanks to the quick-disconnect function, softphone users can move freely around the office. Enjoy pleasant customer interactions thanks to top audio quality. Audio quality is a crucial factor for mutually pleasant customer interactions. The visual and tactile positioning aids on the headset allow you to easily find the optimal microphone positioning. The microphone suppresses interference from background noise, enabling better clarity. Protection against sound peaks. Additionally, the headset's headphone is equipped with wideband audio and SoundGuard technology, providing employees with better call quality and protection against sound peaks. Core design with integrated metal elements. When a headset is used daily, there is a risk of rapid wear and tear. The Encorepro HW510 is more robust than other headsets due to the integrated metal elements in its core design. The flexible, single-piece swivel arm ensures that nothing breaks, and thanks to laser processing, the connection points between the ear cups and the headband are durable.
Headset Type | On Ear Headset |
Peripheral connection | Quick disconnect |
USB Type | USB-A |
Headset design | Mono |
Equipment + Functions | Microphones |
Optimised / Certified for | Skype |
Item number | 39621907 |
Manufacturer | Poly |
Category | Office headset |
Release date | 2.2.2024 |
Colour | Black |
Exact colour description | Black |
Headset Type | On Ear Headset |
Signal transmission | Cable |
Peripheral connection | Quick disconnect |
USB Type | USB-A |
Headset design | Mono |
Application range | Call centre, Office |
Fit | Headband |
Signal frequency | 0 GHz |
Equipment + Functions | Microphones |
Set contents | incl. charging cable |
Optimised / Certified for | Skype |
Country of origin | China, Mexico |
Manufacturer commitment | SBTi |
CO₂-Emission | |
Climate contribution |
Scope of delivery | 1 piece |
Length | 149 mm |
Width | 111 mm |
Height | 67 mm |
Weight | 54.60 g |
Length | 18 cm |
Width | 15.10 cm |
Height | 5.70 cm |
Weight | 133 g |
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Reviews & Ratings
Warranty score
How often does a product of this brand in the «Office headset» category have a defect within the first 24 months?
Source: Digitec Galaxus- 10.Microsoft0.9 %
- 12.Jabra1 %
- 13.Poly1.2 %
- 14.Sandberg1.3 %
- 15.Lenovo1.4 %
Warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec Galaxus- 5.Logitech2 days
- 5.Microsoft2 days
- 5.Poly2 days
- 10.EPOS3 days
- 10.Jabra3 days
Return rate
How often is a product of this brand in the «Office headset» category returned?
Source: Digitec Galaxus- 4.Sandberg1.9 %
- 7.Trust2 %
- 8.Poly2.1 %
- 9.LogiLink2.2 %
- 10.FreeVoice2.9 %