Polar Loop 2 + Balance

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Warranty score

How often does a product of this brand in the «Smartwatches» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 15.Suunto
    2.9 %
  • 15.VTech
    2.9 %
  • 17.Polar
    3.3 %
  • 18.Beurer
    3.5 %
  • 19.Accutime
    3.6 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 14.Google
    2 days
  • 14.ICE Watch
    2 days
  • 16.Polar
    3 days
  • 16.Samsung
    3 days
  • 16.Xcoast
    3 days

Return rate

How often is a product of this brand in the «Smartwatches» category returned?

Source: Digitec Galaxus
  • 14.CMF
    5 %
  • 14.Garmin
    5 %
  • 14.Polar
    5 %
  • 17.Huawei
    5.2 %
  • 18.Hama
    5.4 %
Source: Digitec Galaxus