Polar Loop 2 + Balance

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Warranty score

How often does a product of this brand in the «Smartwatches» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 16.VTech
    3.1 %
  • 17.Accutime
    3.2 %
  • 18.Polar
    3.7 %
  • 19.ICE Watch
    3.9 %
  • 20.Xcoast
    4.2 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 18.Fitbit
    4 days
  • 18.ICE Watch
    4 days
  • 18.Polar
    4 days
  • 22.Garmin
    5 days
  • 23.Apple
    6 days

Return rate

How often is a product of this brand in the «Smartwatches» category returned?

Source: Digitec Galaxus
  • 10.CMF
    4.5 %
  • 10.Coros
    4.5 %
  • 12.Polar
    4.8 %
  • 13.Manta
    4.9 %
  • 14.Garmin
    5.1 %
Source: Digitec Galaxus