PocketBook Touch Lux 4 + Cover

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Warranty score

How often does a product of this brand in the «eReaders» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 1.Amazon
    0.8 %
  • 2.Kobo
    1.8 %
  • 2.Onyx
    1.8 %
  • 4.PocketBook
    2.6 %
  • 4.tolino
    2.6 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 1.Amazon
    2 days
  • 2.Kobo
    3 days
  • 2.PocketBook
    3 days
  • 4.Onyx
    9 days
  • 5.tolino
    10 days

Return rate

How often is a product of this brand in the «eReaders» category returned?

Source: Digitec Galaxus
  • 1.Amazon
    2.7 %
  • 2.Kobo
    3.3 %
  • 3.PocketBook
    4.6 %
  • 4.reMarkable
    4.9 %
  • 5.tolino
    5.1 %
Source: Digitec Galaxus