Cisco DESK PHONE 9851 FIRST

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Product details

The Cisco Desk Phone 9851 First is a modern VoIP phone designed for efficient communication in office environments. With its sleek white design, it seamlessly integrates into any workspace. The phone supports a variety of features, including call waiting, hold, and call forwarding, allowing for flexible call management. Thanks to the built-in speakerphone, conversations can be conducted comfortably without having to hold the phone. The connection is made via Ethernet, ensuring a stable and fast network connection. With two RJ45 ports, the device offers additional connectivity options for other network devices. The Cisco Desk Phone 9851 First is therefore an ideal solution for companies that value quality and functionality.

Key specifications

Phone type
VoIP phone
Phone connection
Ethernet
VoIP protocol
RTCPRTPSDPSIPSRTP
Phone Features
Call forwardingCall waitingHands-free kitWaiting

General information

Item number
57576193
Manufacturer
Cisco
Category
Phones
Manufacturer No.
DP-9851-L-K9=
Release date
11.4.2025

Colour

Colour
White
Exact colour description
White

Phone properties

Phone type
VoIP phone
Phone connection
Ethernet
VoIP protocol
RTCPRTPSDPSIPSRTP
Phone Features
Call forwardingCall waitingHands-free kitWaiting

Connections

Network connections
RJ45 (2x)

Voluntary climate contribution

CO₂ emissions
96.89 kg
Climate contribution
CHF 2.30

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Phones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 8.Ubiquiti
    1.2 %
  • 11.Alcatel
    1.3 %
  • 11.Cisco
    1.3 %
  • 11.FRITZ!
    1.3 %
  • 14.Panasonic
    1.4 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Cisco
    Not enough data
  • 1.Alcatel
    0 days
  • 1.Gigaset
    0 days
  • 1.Grandstream
    0 days
  • 1.Panasonic
    0 days

Return rate

How often is a product of this brand in the «Phones» category returned?

Source: Digitec Galaxus
  • 17.Panasonic
    8.7 %
  • 18.Maxcom
    9.1 %
  • 19.Ubiquiti
    9.3 %
  • 20.Cisco
    16.5 %
  • 21.Avaya
    18.8 %
Source: Digitec Galaxus