Acer Predator Helios Neo 16S AI OLED

16", Intel Core Ultra 9 275HX, 32 GB, 2000 GB, CH
Delivered between Thu, 10.7. and Thu, 31.7.

Total memory

Product details

Into the future with the Helios Neo 16S AI – the gaming powerhouse for versatility on the go. The notebook features a processor up to Intel® Core™ Ultra 9, NVIDIA® GeForce RTX™ 5070 Ti graphics, and a dynamic 16-inch OLED WQXGA display with 240 Hz/1 ms.

Key specifications

Processor family
Core Ultra 9 2nd Gen
Memory
32 GB
SSD capacity
2000 GB
Operating System Version
Windows 11 Home
Image resolution
2560 x 1600 pixels
Keyboard layout
Swiss
Graphics card model
GeForce RTX 5070 Ti
Item number
55625040

General information

Manufacturer
Acer
Category
Notebooks
Manufacturer no.
NH.QX7EZ.002
Release date
5.3.2025

Colour

Colour
Black
Exact colour description
Black

Application range

Notebook type
Gaming Laptop
Model number
NH.QX7EZ.002

Processor

Processor family
Core Ultra 9 2nd Gen
Processor type
Intel Core Ultra 9 275HX
Clock frequency
2.10 GHz
Max. turbo clock rate
5.40 GHz
Number of processor cores
24 -Core
Number of performance cores
8 -Core
Number of efficiency cores
16 -Core
Number of threads
24
Cache
36 MB

Memory

Memory
32 GB
Memory configuration
2 x 16GB
Max. supported memory
64 GB
Memory type
DDR5 RAM
Storage clock frequency
6400 MHz

Graphics card properties

Graphics hardware
Dedicated graphics card

Dedicated graphics card properties

Graphics chip (GPU)
nVidia GeForce
Graphics card model
GeForce RTX 5070 Ti
Dedicated graphics memory
12 GB
Video memory type
GDDR7

Display properties

Display resolution
WQXGA
Image resolution
2560 x 1600 pixels
Refresh rate
240 Hz
Aspect ratio
16:10
Display size (inches)
16"
Screen technology
OLED
Panel technology
OLED

Data storage overview

Disk type
SSD
Total capacity
2000 GB
SSD capacity
2000 GB

Optical drive

Optical drive type
No drive

Card slots

Memory card type
microSD

Connections

USB ports
Thunderbolt 4USB-AUSB-C
Exact USB ports
Thunderbolt 4 (1x)USB-A 3.2 Gen 1 (1x)USB-A 3.2 Gen 2 (2x)USB-C 3.2 Gen 2 (1x)
Video connections
HDMI (1x)
Audio Connections
Jack 3.5mm Line Out (1x)
Network connections
RJ45 (1x)
HDMI version
2.1

Operating system

Operating system
Windows
Operating System Version
Windows 11 Home
Language
EnglishFrenchGermanItalian
Operating system architecture
64-bit

Audio functions

Notebook speaker type
Acer PurifiedAcer TrueHarmony

Network

Ethernet controller
Killer E3100

Wireless transmission

Wireless transmission
BluetoothWi-Fi
Bluetooth version
5.3

Wi-Fi

Wi-Fi standard
Wi-Fi 6E / 802.11az

Battery properties

Number of cells
4 Cells
Power capacity
76 Wh
Power supply unit strength
230 W

Input device

Keyboard layout
Swiss
Input device
Touchpad

Voluntary climate contribution

CO₂-Emission
Climate contribution

Product dimensions

Height
1.99 cm
Depth
27.55 cm
Width
35.68 cm
Weight
2.30 kg

30-day right of return
24 Months Warranty (Bring-in)

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Goes with

Reviews & Ratings

Warranty score

How often does a product of this brand in the «Notebooks» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 6.Samsung
    1.9 %
  • 8.HP
    2 %
  • 9.Acer
    2.6 %
  • 9.Lenovo
    2.6 %
  • 11.Thomson
    3 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 3.HP
    5 days
  • 5.MSI
    7 days
  • 6.Acer
    8 days
  • 7.Huawei
    9 days
  • 8.ASUS
    10 days

Return rate

How often is a product of this brand in the «Notebooks» category returned?

Source: Digitec Galaxus
  • 4.Lenovo
    3.8 %
  • 6.Apple
    4.2 %
  • 7.Acer
    4.5 %
  • 8.Medion
    4.7 %
  • 9.ASUS
    4.8 %
Source: Digitec Galaxus