Acer Predator Helios Neo 16 AI

16", 1000 GB, 32 GB, Eng. Int., Intel Core Ultra 9 275HX
Delivered between Wed, 24.12. and Fri, 2.1.
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Product details

The Acer Predator Helios Neo 16 AI Gaming Laptop offers desktop performance in a portable format with a 16-inch 3K OLED display and a 240 Hz refresh rate. Powered by an Intel Core Ultra 9 275HX processor with 24 cores and NVIDIA GeForce RTX 5070 Ti graphics with 12 GB of dedicated memory, this system handles demanding games and applications with exceptional efficiency. The 32 GB DDR5 RAM and 2 TB SSD storage capacity provide ample space and fast data access for seamless multitasking and quick game loading. The WQXGA 2560 x 1600 pixel OLED panel with individual pixel control allows for deep blacks, infinite contrast, and vibrant colors for enhanced visual immersion. The advanced thermal management integrates fifth-generation AeroBlade 3D fans with metal thermal paste and optimized airflow design to maintain consistent performance during long gaming sessions. The PredatorSense software offers real-time control over performance modes, fan speeds, and the four-zone RGB keyboard lighting with customizable chassis lighting. AI-powered features include PurifiedView for automatic framing and PurifiedVoice 2.0 for improved voice clarity while streaming and communicating. Connectivity options include Wi-Fi 6E, Bluetooth 5.4, and 2.5 Gbps Ethernet for reliable network performance. The laptop runs on Windows 11 Home and is equipped with a 90 Wh lithium-ion battery with about 5 hours of typical usage, supported by a 330 W power adapter. Made from durable black plastic materials, this gaming laptop measures 40.6 cm (16 inches) diagonally and weighs approximately 2.7 kg, balancing performance and portability for serious gaming enthusiasts.

Key specifications

Keyboard layout
English-international
Graphics card model
GeForce RTX 5070 Ti
Image resolution
2560 x 1600 pixels
Memory
32 GB
SSD capacity
1000 GB
Item number
59780900

General information

Manufacturer
Acer
Category
Notebooks
Manufacturer no.
NH.QX2EH.00A
Release date
27.6.2025

Colour

Colour
Black
Exact colour description
Shale Black

Application range

Notebook type
Gaming Laptop

Processor

Processor type
Intel Core Ultra 9 275HX
Clock frequency
2.70 GHz
Max. turbo clock rate
5.40 GHz
Number of processor cores
24 -Core
Number of threads
24
Cache
36 MB
Chipset
Intel Q870

Memory

Memory
32 GB
Memory configuration
2 x 16GB
Max. supported memory
64 GB
Memory type
DDR5 RAM

Graphics card properties

Graphics hardware
Dedicated graphics card

Onboard graphics properties

Graphics card model
Intel Arc Graphics

Dedicated graphics card properties

Graphics card model
GeForce RTX 5070 Ti
Dedicated graphics memory
12 GB
Video memory type
GDDR7

Display properties

Display resolution
WQXGA
Image resolution
2560 x 1600 pixels
Refresh rate
240 Hz
Aspect ratio
16:10
Display size (inches)
16"
Screen surface
Anti-glare
Panel technology
IPS
Brightness
500 cd/m²

Data storage overview

Disk type
SSD
Total capacity
2000 GB
SSD capacity
1000 GB

Optical drive

Optical drive type
No drive

Card slots

Memory card type
microSD

Connections

USB ports
ThunderboltUSB-C
Exact USB ports
USB-A 3.2 Gen 1 (1x)USB-A 3.2 Gen 2 (2x)
Audio Connections
HeadphonesMicrophone connection (1x)
Network connections
RJ45 (1x)
HDMI version
2.1

Operating system

Operating system
Windows

Audio functions

Number of speakers
2 x

Safety

Safety
Cable lock slot

Network

Max. port speed
2.50 Gbit/s

Wireless transmission

Wireless transmission
Bluetooth
Bluetooth version
5.4

Wi-Fi

Wi-Fi controller
Killer Wi-Fi 6E 1675i
Wi-Fi standard
Wi-Fi 6 / 802.11ax

Battery properties

Battery type
Li-ion
Power capacity
90 Wh
Max. battery life
5 h

Input device

Keyboard layout
English-international
Input device
Touchpad

Voluntary climate contribution

CO₂-Emission
Climate contribution

Product dimensions

Height
1.35 cm
Depth
27.55 cm
Width
35.68 cm
Weight
2.70 kg

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Notebooks» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 6.Samsung
    1.9 %
  • 8.Lenovo
    2.2 %
  • 9.Acer
    2.3 %
  • 10.ASUS
    3.3 %
  • 11.Gigabyte
    4.3 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 7.Microsoft
    9 days
  • 8.Lenovo
    10 days
  • 9.Acer
    11 days
  • 9.Medion
    11 days
  • 11.Erazer
    14 days

Return rate

How often is a product of this brand in the «Notebooks» category returned?

Source: Digitec Galaxus
  • 5.Microsoft
    4.1 %
  • 6.HP
    4.4 %
  • 7.Acer
    4.8 %
  • 8.ASUS
    5.2 %
  • 9.Gigabyte
    5.6 %
Source: Digitec Galaxus

Translation: machine translated
Overall ratingGood79/100
Good70/100
PC Welt Online Logo
PC Welt OnlineSingle testReleaseOctober 2025
  • PositiveBeautiful OLED display with high refresh rate
  • PositiveGood price for this OLED
  • PositiveSolid performance per euro
  • PositiveNumerous connections
  • NegativeBarely faster than laptops with RTX 5070
  • NegativeNPU is too slow for the AI functions of Copilot PC
Very good88/100
CHIP OnlineSingle testReleaseAugust 2025
  • PositiveHigh-contrast OLED display
  • Positive2.5 GBit/s LAN
  • NegativeWeak battery life
  • NegativeWebcam without cover
  • NegativeSound not particularly good

The Acer Predator Helios Neo 16S AI OLED is a 16-inch gaming laptop that scores with an impressive OLED display. This impresses with high contrasts, a high brightness of 547 cd/m² in HDR mode and excellent colour space coverage. The display also offers a refresh rate of 240 hertz and a high checkerboard contrast...