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Acer Predator Helios 16 AI OLED RTX 5090

16", 1000 GB, 64 GB, CH, Intel Core Ultra 9 275HX
was CHF3679.–
4Ratings
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SSD capacity2

Product details

The Predator Helios Neo 16 AI was developed for gamers with high demands on precision and style. It combines state-of-the-art hardware with OLED brilliance and AI-powered tools. Experience unrivalled performance with a processor up to Intel Core Ultra 9 and a notebook GPU up to GeForce RTX 5090

Key specifications

Keyboard layout
Swiss
Graphics card model
GeForce RTX 5090
Processor family
Core Ultra 9 2nd Gen
Image resolution
2560 x 1600 pixels
Operating System Version
Windows 11 Home
Memory
64 GB
SSD capacity
1000 GB
Item number
55625050

General information

Manufacturer
Acer
Category
Notebooks
Manufacturer no.
NH.QW0EZ.004
Release date
5.3.2025
May include power adapter
No

Colour

Colour
Black
Exact colour description
Abyssal Black

Application range

Notebook type
Gaming Laptop
Model number
NH.QW0EZ.004

Processor

Processor family
Core Ultra 9 2nd Gen
Processor type
Intel Core Ultra 9 275HX
Clock frequency
2.10 GHz
Max. turbo clock rate
5.40 GHz
Number of processor cores
24 -Core
Number of performance cores
8 -Core
Number of efficiency cores
16 -Core
Number of threads
24
Cache
36 MB
NPU power
13 TOPS

Memory

Memory
64 GB
Memory configuration
2 x 32GB
Max. supported memory
64 GB
Memory type
DDR5 RAM
Memory form factor
SO-DIMM
Storage clock frequency
6400 MHz

Graphics card properties

Graphics hardware
Dedicated graphics card

Material

Material group
Metal
Material
A Aluminium cover

Dedicated graphics card properties

Graphics chip (GPU)
nVidia GeForce
Graphics card model
GeForce RTX 5090
Dedicated graphics memory
24 GB
Video memory type
GDDR7

Display properties

Display resolution
WQXGA
Image resolution
2560 x 1600 pixels
Refresh rate
240 Hz
Aspect ratio
16:10
Display functions
HDR display
Display size (inches)
16"
Screen technology
OLED
Panel technology
OLED

Data storage overview

Disk type
SSD
Total capacity
1000 GB
SSD capacity
1000 GB

Optical drive

Optical drive type
No drive

Card slots

Memory card type
microSD

Connections

USB ports
Thunderbolt 5
Exact USB ports
USB-A 3.2 Gen 1 (2x), USB-A 3.2 Gen 2 (1x), USB-C 4 (2x)
Video connections
DisplayPort (1x), HDMI (1x)
Audio Connections
Jack 3.5mm (1x)
Network connections
RJ45 (1x)
HDMI version
2.1

Operating system

Operating system
Windows
Operating System Version
Windows 11 Home
Operating system architecture
64-bit

Audio functions

Notebook speaker type
Acer TrueHarmony, DTS® X: Ultra Audio
Number of speakers
2 x
Audio channel
Stereo

Safety

Safety
Slot for Kensington lock, Trusted Platform Module

Wireless transmission

Wireless transmission
Bluetooth, Wi-Fi
Bluetooth version
5.4

Wi-Fi

Wi-Fi standard
Wi-Fi 7 / 802.11be

Battery properties

Battery type
Li-ion
Number of cells
4 cubicles
Power capacity
90 Wh
Max. battery life
5 h
Power supply unit strength
330 W

Input device

Keyboard layout
Swiss
Input device
Keyboard backlight

Sustainability

Manufacturer commitment
RE100, SBTi

Voluntary climate contribution

Manufacturer compensation
According to RE100, the manufacturer Acer fully compensates for its energy consumption, leading to a reduction in emissions.
CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
Predator MagKey 4.0 Box

Product dimensions

Height
2.96 cm
Depth
27.76 cm
Width
35.78 cm
Weight
2.70 kg

Package dimensions

Length
56 cm
Width
10 cm
Height
40 cm
Weight
5.80 kg

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Notebooks» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 7.Samsung
    1.9 %
  • 9.Lenovo
    2.2 %
  • 10.Acer
    2.3 %
  • 11.ASUS
    3.3 %
  • 12.Gigabyte
    4.3 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 7.Microsoft
    9 days
  • 8.Lenovo
    10 days
  • 9.Acer
    11 days
  • 10.Medion
    12 days
  • 11.MSI
    13 days

Return rate

How often is a product of this brand in the «Notebooks» category returned?

Source: Digitec Galaxus
  • 5.Microsoft
    4.1 %
  • 6.HP
    4.4 %
  • 7.Acer
    4.8 %
  • 8.ASUS
    5.2 %
  • 9.Gigabyte
    5.6 %
Source: Digitec Galaxus