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Philips Sonicare DiamondClean 9000
Sonic toothbrush
Questions about Philips Sonicare DiamondClean 9000
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Please contact our customer service team with your enquiry so that they can look at your situation and work with you to find a solution.
The following link will take you to our contact form: https://helpcenter.galaxus.ch/hc/de/requests/new
No, the Philips Sonicare DiamondClean 9000 Series case does not have a charging function.
Due to different purchasing conditions and changing suppliers over a certain period of time, price changes/fluctuations may occur. We generally work with daily prices.
We had one too. It was replaced under warranty. As you are still within the warranty period, I would also recommend this.
The best thing to do is to contact our customer service helpcenter.galaxus.ch/hc/en/requests/new directly. Your request can then be checked individually.
Hello, indeed I too have been looking for travel cases - without success. Luckily, someone just offered two cases on Ricardo.ch, which solved my problem. So good luck with your search!
You get:
1xBody White, 1xBody Black, 1xcharging station with glass gold-pink, 1xcharging station black with attachment. Unfortunately, I don't know how many brushes I received. I think it was four or six
Yes there is only one brush head in the pack.
This is a question you should ask the customer service. You are here in the customer forum.
The reason lies solely in the suppliers.
We source our products from different suppliers to ensure that they are available as far as possible. Each supplier has different prices. As soon as an item is no longer available, we switch to the next one. That is why we also work with daily prices. :)
Please contact our Galaxus Assistant in this regard so that we can help you individually with your request: https://www.galaxus.ch/help
Galaxus
2Â months ago
Helpful answer
The battery lasts around 14 days with normal use (cleaning twice a day), and up to 22 to 33 days when tested, depending on the cleaning mode and intensity. This corresponds to around 28 to 66 brushing sessions without recharging. This means you don't necessarily have to take the charging glass or case with you on a week-long trip, as the battery will last this long without any problems. The included charging case also makes it easy to recharge via USB when travelling if you do need to charge.
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Also runs at 50 Hz.
Unfortunately, the toothbrush is not available separately.
Unfortunately, we do not have the matching charging case on sale.
Yes, it is integrated in the case
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Yes it has and the glass is the container to load the brush. It makes sense for at home but when travelling it's just ballast that I need
Galaxus
7Â months ago
Helpful answer
The charging stations for the Philips Sonicare toothbrushes, such as the charging glass or the normal charging station, must always be connected to charge the toothbrush. There is no function that allows you to charge the stations and then charge the toothbrush without a cable, similar to AirPods. The toothbrush itself has a battery life of up to two weeks, but the charging stations themselves do not store energy to charge the toothbrush without a cable.
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8Â months ago
Helpful answer
The toothbrush does not weigh 500 grams. Unfortunately, I have not found an exact weight specification in the available data. However, one online retailer lists a weight of 1.220 kg, which is obviously a mistake as this would be far too heavy for a toothbrush. Normally, electric toothbrushes weigh around 100 to 200 grams.
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I would ask here
https://www.tutti.ch/go/vi/46035501
It is the same product.
We source our products from different suppliers to ensure availability as far as possible. As soon as a supplier does not have the item in stock, we switch to a supplier with higher availability. Each supplier offers different prices, so there may be price differences. There can be various reasons for this, such as higher purchase prices for smaller quantities or additional import costs. We therefore work with daily prices. See here: galaxus.ch/en/wiki/6028
Galaxus
8Â months ago
In the double pack, all components are duplicated, so you don't have to share any parts. Each toothbrush has its own brush heads and accessories, which means you don't have to share the cable. Each toothbrush can be charged and used independently.
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Galaxus
9Â months ago
Helpful answer
The glass charging station of the DiamondClean 9000 is specially designed for this model and similar Philips Sonicare products. It is not clear whether it also supports other models such as the Philips Sonicare ProtectiveClean 5100. The glass charging base is usually optimised for the DiamondClean series and compatibility with other models may vary. It would be advisable to consult the official Philips documentation or customer service to ensure that the charging station is compatible with other models.
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You would have to ask the manufacturer, as we only have the option of purchasing this toothbrush as a set.
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