CHF244.66
Oral-B iO Series 10
Questions about Oral-B iO Series 10
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Hello - so that you can get an answer quickly, I would go directly to customer service : https://helpcenter.digitec.ch/hc...
LG
Galaxus
1 year ago
The stated battery life of 336 hours for the Oral-B iO Series 10 is not correctly interpreted. The actual battery life is approximately 2 weeks, based on brushing twice a day for 2 minutes.
- The battery life of the iO Series 10 is approximately 14 days of normal use, not 336 hours.
- The figure of 336 hours seems too high and does not match the actual usage conditions.
- A battery life of 2 weeks is quite reasonable for a premium toothbrush like the iO Series 10, but below the average of comparable models.
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Helpful answer
We work with different suppliers and daily prices. For this reason, the price of an item may be adjusted upwards or downwards over time. However, it is the same product. However, one product is no longer available, so there is a second replacement offer from another supplier in our shop.
Hi Julien, the promotional price has nothing to do with the Oral-B Cashback initiative, so the answer is yes. You can find more information about it here:
https://www.oralb-cashback.com/de-CH
Galaxus
1 day ago
Yes, the toothbrush can be used by three people, provided that each person uses their own iO brush head. However, the brush heads are not included in the scope of delivery; one brush head is included. It is not clearly confirmed based on the available product information whether three separate cleaning profiles can be saved. The brush heads can be used individually, but the function for three personal profiles is not guaranteed.
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Galaxus
1 month ago
Helpful answer
You can connect it, but it is not strictly necessary. The toothbrush can be paired with the Oral-B app via Bluetooth to use brushing data and coaching.
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I would recommend that you provide this feedback directly to Oral-B; they may be able to give you an answer regarding it.
We work with daily prices that can be influenced by various factors such as purchasing conditions, inventory levels, as well as supply and demand. Therefore, it may sometimes occur that similar products have different prices.
The charging travel case is included in the scope of delivery.
We currently have no information regarding a cashback promotion for this product.
Galaxus
9 months ago
No, this electric toothbrush is intended for adults, not 10-year-olds. The information available indicates a target group for adults, with modes such as Sensitive or Super Sensitive adapted to adult needs, and a warning against use in children under 3 in certain contexts. For children, we recommend specific models for children; consult our community for more advice.
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This is the same product, only our suppliers and their conditions differ.
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This is simply a different offer. However, the product is the same. In this case, you can opt for the cheaper option.
Not really :). 336/24 equals 14 days. I did a 16 day trip and brushed my teeth 2 times a day for the full recommended 2 min time and didn't have to charge it.
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If you are at home you see it on the display, if you are travelling without a base station, it vibrates. I think this can all be set.
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Probably battery or a problem with your device. If the product is still under guarantee, i recommend you ask them to have a look at it.
It could be also the charging station, make sure it is clean.
As we do not have effective user experience with the product, we have forwarded your question to the Community so that it may be answered by another customer. Otherwise, I advise you to contact Oral-B support: Oral-B Support CH
Helpful answer
We have gladly forwarded your question to the Community so that it may be answered by another customer who has also purchased the product.
Former employee
1 year ago
Please contact our Galaxus Assistant in this regard so that we can help you individually with your request: https://www.galaxus.ch/help
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I can confirm this 100%, Oral B cash back or how to take customers for idiots... I personally went through all the stages, finally sent all the information to Germany (!) only to never receive anything... in short, I won't be asked again, that's clear.
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Yes, this is a single unit.
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It is the "ultimate" head included, for gentle cleaning I had to order head separately
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In the app, select the fourth symbol at the bottom, which in my case is Devices, where the duration is displayed in large letters. Under 'Your Brush Head' under 'Check for wear date' you can set the duration of the brush head and you will then also receive a reminder. I think the Zanh brush is great and much better than the previous models!
This is the same toothbrush, the only difference is the supplier.
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Unfortunately, it's quite simple: it doesn't work. Not wanted by the manufacturer
You would have to enquire about this with the manufacturer.
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I sent an email to braun@elser.swiss a year ago. They knew directly what I needed. Paid CHF 25. Found out later that my shaver has the same power supply :-D
Helpful answer
Yes a Swiss plug
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