Oral-B Genius X with artificial intelligence

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Product details

The Oral-B Genius X 20100S with artificial intelligence has learned from the brushing habits of thousands of people. The integrated motion sensors recognize your brushing technique, ensuring optimal results every day. The smart toothbrush provides daily personalized coaching to help you brush all areas evenly with the right pressure and for the right amount of time. With the 2-minute timer, you can also adhere to the dentist-recommended brushing time of 2 minutes. The round brush head from Oral-B removes up to 100% more plaque than a conventional manual toothbrush. Experience the unique combination of artificial intelligence, revolutionary gum protection technology, and customizable SmartRing. The visual pressure control reminds you when you are applying too much pressure and automatically reduces the brushing speed to protect your sensitive gums. Additionally, the toothbrush features a lithium-ion battery that lasts over 2 weeks on a full charge, and the smart premium charging travel case can charge both your toothbrush and smartphone simultaneously with just one plug. The Oral-B Genius X 20100S is compatible with all Oral-B brush heads, except for Oral-B Pulsonic. Experience the next step in oral care with Oral-B, the brand most recommended by dentists worldwide.

Key specifications

Target group
Adults
Toothbrush type
Oscillating toothbrush
Equipment + Functions
Timer
Number of levels
6x
Power supply
Rechargeable battery operated
Battery life
336 h
Documents
Technical data sheet.pdf

General information

Item number
11260333
Manufacturer
Oral-B
Category
Electric toothbrush
Manufacturer no.
4210201247401
Release date
1.8.2019

Colour

Colour
White
Exact colour description
Rose goldWhite

Electric toothbrush properties

Target group
Adults
Toothbrush type
Oscillating toothbrush
Equipment + Functions
Timer
Cleaning programme
Daily cleanGum massageSensitiveTongue cleaningWhitening
Number of levels
6x

Origin

Country of origin
Hungary

Power supply

Power supply
Rechargeable battery operated

Battery properties

Battery life
336 h
Charging variant
Charging station
Battery type
Li-ion

Product dimensions

Length
17.80 cm
Width
10 cm
Height
25.30 cm
Weight
637.36 g

Package dimensions

Length
25.40 cm
Width
17.70 cm
Height
10 cm
Weight
904 g

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Electric toothbrush» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 2.Nuvita
    0.6 %
  • 3.Whitewash
    0.9 %
  • 4.Oral-B
    1.3 %
  • 5.GUM
    1.5 %
  • 5.Paro
    1.5 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 1.Waterpik
    0 days
  • 7.happybrush
    1 day
  • 7.Oral-B
    1 day
  • 9.Philips Sonicare
    2 days
  • 10.Trisa
    3 days

Return rate

How often is a product of this brand in the «Electric toothbrush» category returned?

Source: Digitec Galaxus
  • 11.Bitvae
    0.9 %
  • 12.happybrush
    1 %
  • 12.Oral-B
    1 %
  • 14.Trisa
    1.1 %
  • 15.Oclean
    1.2 %
Source: Digitec Galaxus

Translation: machine translated
Very good80/100
PC Welt Online Logo
PC Welt OnlineSingle testReleaseAugust 2024
  • PositiveBest app feedback outside of the iO brush range
  • NegativeAI functions are misleading
  • NegativeApp feedback makes it difficult to share brush handles

To describe the Genius X as AI-controlled is really an exaggeration. This is mainly because it doesn't learn as it works. Nevertheless, the tracking is more accurate than other smart brushes we've tested. In fact, the feedback is really useful. We just wished that synchronising the brush with the app was easier and that there was better support for couples or families who share the same brush handle.

This test report belongs to a different type: Genius X Electric Toothbrush White