Thank you for your review on our Sonicare CleanCare +. First of all, we are pleased that you've chosen our device. However, it's a pity that the performance of your toothbrush hasn't completely convinced you, yet.
If you have activated the Easy Start function, it will gradually increase the intensity over the first 14 applications so that you can easily get used to cleaning with the Philips Sonicare. You can find more information on that here: download.p4c.philips.com/fi....
We hope that we could help you with this. Otherwise, we are available at any time by e-mail under webcare_DACH@philips.com. Please give us your personal reference number GL10383 in the subject line when you contact us.
Your Philips Care-Team
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