Question about Arlo Wired Video Doorbell

So first I would rethink the software, I have the Arlo Baby camera and it works partly, partly not "camera not available", together with Alexa it doesn't work at all, it just says: Buffering camera! I bought the Echo Show especially to watch our baby. However, I am very disappointed. Many have already written reviews on the Playstore but you never get any feedback! I hope they release new software with this device? Because otherwise I wouldn't buy any more products from you.